We don’t want to be the biggest provider of empty property services on the market but we do want to be the BEST!
Our mission is to deliver the best possible service to all our stakeholders by providing a fast and reliable customer service, compliant properties, a personal touch and building strong, long term relationships making Empty Property Services Ltd suite of services a win win for our property owners and our occupiers.
We are proud to live by our company values:
Professional – we will be professional in all our dealings and communication with our customers
Fair – we will act in a fair and transparent way
Innovative – we will continue to look for innovative solutions, and better ways of doing things to increase our efficiency and the value we add to our customers
Our Managing Director, Paul Brookes, has over 10 years of experience in the Security by Occupation industry and has a proven track record of delivering high quality security with minimal fuss as well as introducing industry leading processes.
Paul has delivered a number of large scale projects over the years that have given him the expertise to deliver any type of project to property owners and property guardians alike (see below).
Paul, an industry expert, was an integral member of the formation of the Property Guardian Providers Association (PGPA) with one of his key initiatives being the introduction of a Primary Authority Partnership which aims to ensure property guardian companies around the country improve their standards in relation to legal compliance and health and safety, making the industry safer for all stakeholders involved.
To find out more about what we offer, please see our brochure.
Paul managed 5 housing estates with Hackney Homes responsible for more than 250 property guardians. Paul helped Hackney Homes to coordinate moving their existing tenants from their current homes to the property guardians properties and then moving the property guardians the opposite way into those decanted flats in a program we called the ‘Mutual Exchange’.
Paul has won major contracts with RB Greenwich and LB Lewisham called the ‘3 Estates project’ where 6 housing estates would have been decanted to house property guardians across the two borough’s in South East London. As a result of winning these projects a new office was set up in Woolwich Arsenal, South London to deliver these projects for RB Greenwich and LB Lewisham. The biggest estate managed was called the Connaught estate with, again, in excess of 250 property guardians.
Paul also won a borough wide contract with LB Newham to look after all residential empty properties.
Paul is passionate about property guardian living. When he won a major contract with LB Camden to look after 4 housing estates placing over 200 property guardians across the London Borough of Camden, he chose to experience guardian life and live (literally) what he was preaching. He lived as a property guardian firstly on an estate in Holborn, Central London for 18 months and then moved to a flat in Chalk Farm, as part of the terms signed with LB Camden that all Property Guardians have to move around every 18 months.
Paul has also delivered large numbers of projects placing property guardians into commercial properties for clients including councils, care providers, charities and property developers. He has placed property guardians into all types of properties such as schools, care homes, offices including the office where ‘Peter Pan’ was written, pubs, community centres, police and fire stations and even a morgue!!!!